Privacy PolicyΒ
Effective Date: 18 FEB 2025
Azzaro Surfaces (Azzarosurfaces.com) commits to privacy protection alongside personal information security for all website users. Our website Privacy Policy describes the methods we use to handle the information from users.
1. Information We Collect
Personal Information:
We may collect personal information that you voluntarily provide, including:
- Name
- Email address
- Phone number
- Shipping and billing addresses
- Payment information (processed securely through third-party payment processors)
Non-Personal Information:
We automatically collect certain data when you visit our website, such as:
- IP address
- Browser type
- Device information
- Pages visited and time spent on the website
2. Legal Compliance (GDPR, CCPA, etc.)
We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) for EU users and the California Consumer Privacy Act (CCPA) for California residents. These laws grant users specific rights regarding their personal data and require us to obtain consent for data collection.
3. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Provide customer support
- Improve website functionality and user experience
- Send promotional offers (if you have opted in)
- Ensure security and prevent fraudulent activities
4. Information Sharing
We do not sell or rent your personal information. However, we may share your information with:
- Service Providers: Shipping partners and payment processors
- Legal Authorities: If required by law
- Business Transfers: In the event of a merger or sale
No mobile opt-in or text message consent will be shared with third parties or affiliates for marketing purposes related to Azzaro Surfaces.
5. Cookies and Tracking Technologies
We use cookies, tracking pixels, and third-party analytics tools (such as Google Analytics and Facebook Pixel) to analyze website traffic, personalize content, and improve user experience. You can manage your cookie preferences through the ‘Cookie Settings’ link on our website.
6. Data Security
Our organization secures your data using encryption protocols alongside the best safety measures that defend your personal data. The complete security of internet-based data transmission remains impossible to guarantee because online data transfers never reach absolute protection levels.
7. Data Retention Periods
We only keep your personal data as long as we need it to keep up with the purposes of this Privacy Policy. Data of the same kind may be retained for analytical purposes and for the benefit of non-personal data. After this period your data will be deleted securely unless it is required for legal purposes.
8. Security Measures
Your personal data is protected from unauthorized access and other threats by means of using advanced security measures, such as access controls and encryption.
Opt-In and Opt-Out
You have the choice to opt-in or opt-out of certain data collection practices:
- Opt-In: When you subscribe to our newsletter or sign up for marketing communications, you are opting-in to receive promotional content, updates, and offers from us.
- Opt-Out: You may opt out of marketing communications at any time by clicking the βunsubscribeβ link in the emails we send you or by contacting us directly at info@azzarosurfaces.com. If you opt out, we will stop sending you promotional emails but may still contact you for essential communications, such as order updates or customer service matters.
9. Consent to Receive Text Messages
Azzaro Surfaces requests your consent to send text messages, but providing consent is not mandatory for receiving our services. When you provide your phone number and accept understanding, Azzaro Surfaces will send you text messages related to your queries, service information, or legal communications. Message and data rates will apply to the messages. Receiving text messages can be stopped at any time through a response of ‘STOP’ to messages Azzaro Surfaces sends. Forgoing your consent will restrict Azzaro Surfaces from reaching you about your order or services.
10. SMS Communication Terms (TCPA Compliance)
Azzaro Surfaces is committed to ensuring that all SMS communications are in full compliance with the Telephone Consumer Protection Act (TCPA) and other applicable regulations. By opting in to receive SMS communications from Azzaro Surfaces, you acknowledge and agree to the following:
10.1 Consent for SMS Communication
If you consent to receive [e.g., promotional offers, updates, and special deals] via SMS from Azzaro Surfaces, you agree to receive these types of messages from us. Reply STOP to opt-out. Reply HELP for support. Message & data rates may apply. Messaging frequency may vary. Visit [Privacy Policy URL] to view our Privacy Policy and terms and conditions
10.2 Types of SMS Communications
By consenting to receive SMS messages, you agree to receive the following types of communications:
- Order Updates:
Example: “Your order has been shipped! Track it here: [Link]. Reply STOP to opt-out from Azzaro Surface messages.” - Appointment Reminders:
Example: “Reminder: Your appointment with Azzaro Surface is tomorrow at [Time]. Reply STOP to opt-out.” - Promotions and Offers:
Example: “Exclusive offer from Azzaro Surface: Get 10% off your next purchase. Use code SAVE10. Reply STOP to opt-out.”
10.3 Message Frequency
- Message frequency may vary depending on the type of communication. For example:
- You may receive up to 2 SMS messages per week for order updates or appointment reminders.
- You may receive up to 1 SMS message per month for promotional offers.
10.4 Fees for SMS Messaging
- Standard message and data rates may apply, depending on your carrier’s pricing plan. Fees for domestic and international messages may differ.
10.5 Opt-In Method
You may opt-in to receive SMS messages by:
- Filling out the SMS consent form on our website.
- Messaging Azzaro Surface directly via [contact method].
10.6 Opt-Out Method
You can opt out at any time by replying “STOP” to any SMS message you receive. Alternatively, contact us at info@azzarosurfaces.com to request removal from our SMS messaging list.
10.7 Modifying Consent Preferences
If you wish to modify your consent preferences or update your contact details, you can do so through your account settings or by contacting customer support.
10.8 Impact of Not Providing Consent
Please note that opting out or not providing consent for SMS communications may limit Azzaro Surfaces’ ability to reach you with order-related updates, service information, or other important communications. However, this will not affect your ability to receive other essential communications through alternative channels (e.g., email).
10.9 Regulatory Compliance
All SMS communications from Azzaro Surfaces comply with the Telephone Consumer Protection Act (TCPA), the CAN-SPAM Act, and other relevant regulations. By opting in, you acknowledge your understanding of these terms and confirm that you are the account holder of the provided phone number.
10.10 Help
For assistance, reply “HELP” to any message or contact us at [Phone Number or Website Link].
10.11 Consent to Use Information
The provided phone number will be used strictly for SMS message transmissions about your orders, appointments, and promotional updates. Azzaro Surface prevents marketing number sharing between third parties when using your phone number.
10.12 Changes to SMS Terms
Azzaro Surface reserves the right to modify or update these SMS communication terms at any time. Any changes will be posted on this page with the updated Effective Date to ensure users are aware of any changes.
11. Your Rights
Under GDPR and CCPA, you have the right to:
- Access, modify, or delete your personal data.
- Opt out of data collection or marketing communications.
- Request a copy of your personal data (data portability).
You can exercise these rights by contacting us directly at info@azzarosurfaces.com.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
13. Childrenβs Privacy
Our website is not designed for use by individuals under the age of 13. We do not intentionally collect personal information from children under 13. If we become aware that we have unintentionally gathered personal data from a child under 13, we will take immediate action to remove that information.
14. Changes to This Privacy Policy
We may update this policy from time to time. The updated version will be posted on this page with an updated effective date.
15. Contact Us
If you have any questions or concerns about this Privacy Policy or wish to exercise any of your rights, please contact us at:
Email: info@azzarosurfaces.com
Phone: +1(607)661-1111
Address:
- Branch 1: North Hollywood Branch: 7336 Hinds Avenue, North Hollywood, CA 91605
- Branch 2: Woodland Hills Branch: 22766 Ventura Blvd #1392, Woodland Hills, CA 91364
