Privacy Policy

Privacy Policy 

Effective Date: 18 FEB 2025

Azzaro Surfaces (Azzarosurfaces.com) commits to privacy protection alongside personal information security for all website users. Our website Privacy Policy describes the methods we use to handle the information from users.

1. Information We Collect

Personal Information:

We may collect personal information that you voluntarily provide, including:

  • Name
  • Email address
  • Phone number
  • Shipping and billing addresses
  • Payment information (processed securely through third-party payment processors)

Non-Personal Information:

We automatically collect certain data when you visit our website, such as:

  • IP address
  • Browser type
  • Device information
  • Pages visited and time spent on the website

2. Legal Compliance (GDPR, CCPA, etc.)

We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) for EU users and the California Consumer Privacy Act (CCPA) for California residents. These laws grant users specific rights regarding their personal data and require us to obtain consent for data collection.

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Provide customer support
  • Improve website functionality and user experience
  • Send promotional offers (if you have opted in)
  • Ensure security and prevent fraudulent activities

4. Information Sharing

We do not sell or rent your personal information. However, we may share your information with:

  • Service Providers: Shipping partners and payment processors
  • Legal Authorities: If required by law
  • Business Transfers: In the event of a merger or sale

5. Cookies and Tracking Technologies

We use cookies, tracking pixels, and third-party analytics tools (such as Google Analytics and Facebook Pixel) to analyze website traffic, personalize content, and improve user experience. You can manage your cookie preferences through the ‘Cookie Settings’ link on our website.

6. Data Security

Our organization secures your data using encryption protocols alongside the best safety measures that defend your personal data. The complete security of internet-based data transmission remains impossible to guarantee because online data transfers never reach absolute protection levels.

7. Data Retention Periods

We only keep your personal data as long as we need it to keep up with the purposes of this Privacy Policy. Data of the same kind may be retained for analytical purposes and for the benefit of non-personal data. After this period your data will be deleted securely unless it is required for legal purposes.

8. Security Measures

Your personal data is protected from unauthorized access and other threats by means of using advanced security measures, such as access controls and encryption.

Opt-In and Opt-Out

You have the choice to opt-in or opt-out of certain data collection practices:

  • Opt-In: When you subscribe to our newsletter or sign up for marketing communications, you are opting-in to receive promotional content, updates, and offers from us.
  • Opt-Out: You may opt out of marketing communications at any time by clicking the “unsubscribe” link in the emails we send you or by contacting us directly at info@azzarosurfaces.com. If you opt out, we will stop sending you promotional emails but may still contact you for essential communications, such as order updates or customer service matters.

9. Consent to Receive Text Messages

Azzaro Surfaces wants your consent to send text messages, but it is not mandatory for service. When you provide your phone number and accept understanding, Azzaro Surfaces will send you text messages related to your queries, service information, or legal communications. Message and data rates will apply to the messages. Receiving text messages can be stopped at any time through a response of “STOP” to messages Azzaro Surfaces sends. Forgoing your consent will restrict Azzaro Surfaces from reaching you about your order or services.

9. Your Rights

Under GDPR and CCPA, you have the right to:

  • Access, modify, or delete your personal data.
  • Opt out of data collection or marketing communications.
  • Request a copy of your personal data (data portability).

You can exercise these rights by contacting us directly at info@azzarosurfaces.com.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

11. Children’s Privacy

Our website is not designed for use by individuals under the age of 13. We do not intentionally collect personal information from children under 13. If we become aware that we have unintentionally gathered personal data from a child under 13, we will take immediate action to remove that information.

12. Changes to This Privacy Policy

We may update this policy from time to time. The updated version will be posted on this page with an updated effective date.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or wish to exercise any of your rights, please contact us at:

Email: info@azzarosurfaces.com
Phone: +1(607)661-1111
Address:

  • Branch 1: North Hollywood Branch: 7336 Hinds Avenue, North Hollywood, CA 91605
  • Branch 2: Woodland Hills Branch: 22766 Ventura Blvd #1392, Woodland Hills, CA 91364